PHP will not be responsible for any missing items that are not clearly marked on the BOL. If you sign and accept the delivery you are agreeing that all the items in your order have been received, minus any backordered items that you have already been notified about.
Note that some items are packed together in a single box (example: trim, molding, toe kicks). Please inspect the boxes to make sure that all your pieces are accounted for.
Note that some items such as Refrigerator Panels are on the very bottom of the pallet sandwiched between cardboard. Be sure to strip the pallet of all materials to insure that nothing is discarded with the cardboard.